Royal Dutch Shell
|Royal Dutch Shell plc|
|Headquarters||The Hague, Netherlands|
|Key people||Jeroen van der Veer (CEO)
Jorma Ollila, (Chairman)
Peter R. Roser (CFO)
|Industry||Oil and gas|
|Revenue||US$ 355.782 Billion (2007)|
|Operating income||US$ 48.986 Billion (2007)|
|Profit||US$ 31.331 Billion (2007)|
|Subsidiaries||Shell Oil Company
Royal Dutch Shell plc, commonly known simply as Shell, is a multinational oil company of Dutch and British origins. It is the second largest private sector energy corporation in the world, and one of the six "supermajors" (vertically integrated private sector oil exploration, natural gas, and petroleum product marketing companies). The company's headquarters are in The Hague, Netherlands, with its registered office in London (Shell Centre).
The company's main business is the exploration for and the production, processing, transportation and marketing of hydrocarbons (oil and gas). Shell also has a significant petrochemicals business (Shell Chemicals), and an embryonic renewable energy sector developing wind, hydrogen and solar power opportunities. Shell is incorporated in the UK with its corporate headquarters in The Hague, its tax residence is in Netherlands, and its primary listings are on the London Stock Exchange and Euronext Amsterdam (only "A" shares are part of the AEX index).
In 2007, Forbes Global 2000 ranked Shell the eighth largest company in the world. Also in 2007, Fortune magazine ranked Shell as the third-largest corporation in the world, after Wal-Mart and ExxonMobil. Shell operates in over 140 countries. Its Shell Oil Company subsidiary in the United States, headquartered in Houston, Texas, is one of Shell's largest businesses.
As a result of its activities worldwide, Shell has been at the center of a number of controversies concerning business practices, involvement in local politics, ethical and environmental issues.
The Royal Dutch Shell Group of companies was created Royal Dutch Petroleum Company was a Dutch company founded in 1890 by Jean Baptiste August Kessler, along with Henri Deterding and Hugo Loudon, when a Royal charter was granted by king William III of the Netherlands to a small oil exploration company known as "Royal Dutch Company for the Exploration of Petroleum Wells in the Dutch Indies" (Koninklijke Nederlandsche Maatschappij tot Exploitatie van Petroleumbronnen in Nederlandsch-Indië). The company established its first pipeline and refinery in Sumatra in 1892, processing petroleum from local oil fields. In 1896, under the leadership of Hendrik W.A. Deterding (1866–1939), it began to build oil tankers and storage facilities and create a sales organization. By 1907, the company had developed a tanker fleet which allowed it to compete with “Shell” Transport and Trading Company, Ltd..
“Shell” Transport and Trading Company, Limited
Marcus Samuel (1853 – 1927), the founder of “Shell” Transport and Trading Company, Ltd, was born into a Jewish family in Whitechapel, London. His father, also Marcus Samuel, ran a successful import-export business, M. Samuel & Co., trading with the Far East, which Marcus carried on with his brother, Samuel Samuel. Marcus Samuel realized the potential of the oil trade during a trip to the Black Sea in 1890, and ordered the construction of eight dedicated tankers, the first purpose-built tanker ships ever made. The first to be launched was the Murex (Latin for a type of snail shell), under the command of Captain John R. Coundon. These were the first such ships to satisfy the Suez Canal company of their safety, allowing Samuel to ship his product to Bangkok and Singapore. In 1896 he set up oil wells and refineries in Borneo, and in 1897 he established a separate company in the United Kingdom, the “Shell” Transport and Trading Company, Limited (the quotation marks were part of the legal name). By 1907 the company had a fleet and had contracted for petroleum supplies in Sumatra, Texas, Russia, Romania and other locations.
Royal Dutch Shell
In 1903, Royal Dutch and “Shell” companies decided to integrate their distribution and sales operations for petroleum produced in the East Indies and marketed in the Far East. In February, 1907, largely driven by the need to compete globally with the then-predominant American oil company, John D. Rockefeller's Standard Oil, the Royal Dutch Petroleum Company (legal name in Dutch, N.V. Koninklijke Nederlandsche Petroleum Maatschappij) and the "Shell" Transport and Trading Company Ltd of the United Kingdom merged their operations. The new Royal Dutch/Shell Group was headed by two parent companies, with Deterding as general managing director. The terms of the merger gave 60% of the new Group to the Dutch arm and 40% to the British.
The United Kingdom created Marcus Samuel, the founder of “Shell” Transport and Trading Company, 1st Baron Bearsted of Maidstone in the County of Kent in the 1921 Birthday Honours, in recognition of Shell's contribution to the British cause during World War I.
In 1919, Shell took control of the Mexican Eagle Petroleum Company and in 1921 formed Shell-Mex Limited which marketed products under the "Shell" and "Eagle" brands in the United Kingdom. The Group's principal American subsidiary, Shell Oil Company, was founded in 1922. In 1931, partly in response to the difficult economic conditions of the times, Shell-Mex merged its UK marketing operations with those of British Petroleum to create Shell-Mex and BP Ltd., a company that traded until the brands separated in 1975. In 1949, Royal Dutch Shell shortened its corporate title to Shell. “Shell” Transport and Trading Company became a public limited company in 1981.
After World War II, new advances in technology and manufacturing increased the worldwide demand for petroleum products, and Shell expanded rapidly. The first supertankers were built to facilitate the transfer of crude oil, and refineries were built close to the markets they would be serving.
In November 2004, following a period of turmoil caused by the revelation that Shell had been overstating its oil reserves, it was announced that the Shell Group would move to a single capital structure, creating a new parent company to be named Royal Dutch Shell PLC, with its principal listing on the London Stock Exchange and the Amsterdam Stock Exchange and its headquarters and tax residency in The Hague in the Netherlands. The unification was completed on July 20, 2005. Shares were issued at a 60/40 advantage for the shareholders of Royal Dutch in line with the original ownership of the Shell Group.
Under the old capital structure, Shell's ADRs (American Depositary Receipts) were traded on the New York Stock Exchange as RD (Royal Dutch) and SC (Shell).
“Shell” name and brand
The brand name “Shell” is linked to the origins of the “Shell” Transport and Trading Company. In 1833, the founder's father, also Marcus Samuel, founded an import business to sell seashells to London collectors. While he was collecting seashell specimens in the Caspian Sea area in 1890, the younger Samuel realized there was potential to export lamp oil from the region. In 1897 he formed “Shell” Transport and Trading Company, named after his first business, which sold painted seashells.
The Shell brand is one of the most familiar commercial symbols in the world. Known as the "pecten" after the sea shell Pecten maximus (the giant scallop), on which its design is based, the current version of the logo was designed by Raymond Loewy and introduced in 1971. The yellow and red colors used are thought to relate to the colors of the flag of Spain because Shell built early service stations in the state of California which had strong connections with Spain.
Royal Dutch/Shell is the world's second-largest private sector oil company by revenue, Europe's largest energy group and a major player in the petrochemical industry. It was one of the original Seven Sisters, a cartel of oil companies including Standard Oil of New Jersey (ExxonMobil), Anglo-Persian Oil Company (APOC, later BP), Standard Oil Co. of New York (Mobil, now part of ExxonMobil), Standard Oil of California (Chevron, Gulf Oil, and Texaco. The Seven Sisters dominated mid-20th century oil production, refining, and distribution until OPEC gained strength during the 1960s.
Shell has five core businesses: Exploration and Production (the "upstream"), Gas and Power, Refining and Marketing, Chemicals (the refining and marketing of petroleum products and chemicals makes up the "downstream"), and Trading/Shipping, and operates in more than 140 countries.
Shell's primary business is the management of a vertically integrated oil company. The development of technical and commercial expertise in all the stages of this vertical integration from the initial search for oil (exploration) through its harvesting (production), transportation, refining and finally trading and marketing, established the core competencies on which the Group was founded. Shell applied this expertise to the production and distribution of natural gas, which now contributes a significant proportion of the company's profits.
The vertically integrated business model gave significant economies of scale and provided Shell with the opportunity to establish barriers to entry both geographically and on a global level in certain sectors of the market. Recently vertical integration has become less viable, and though the structure remains, there is much less interdependence among the businesses. Shell's oil and gas business is increasingly an assembly of independent and globally managed business segments, each of which must be profitable in its own right.
The “downstream,” which also includes the Chemicals business, generates a third of Shell's profits worldwide and is most recognized by its global networks of more than 40,000 petrol stations and its 47 oil refineries.
Shell has occasionally sought to diversify its core oil, gas and chemicals businesses. These diversifications have included a short-lived and costly joint venture into nuclear power with Gulf Oil in the USA; coal (Shell Coal was for a time a significant player in mining and marketing); metals (Shell acquired the Dutch metals-mining company Billiton in 1970) and electricity generation (a joint venture with Bechtel called Intergen). None of these ventures were seen as successful and all have now been divested.
In the early 2000s Shell moved into alternative energy and there is now an embryonic "Renewables" business that has made investments in solar power, wind power, hydrogen, and forestry. The forestry business, like the nuclear, coal, metals and electricity generation, was divested in 2003. In 2006 Shell sold its entire solar business and in 2008, the company withdrew from the London Array which is expected to become the world's largest offshore wind farm.
Shell also is involved in large-scale hydrogen projects. HydrogenForecast.com describes Shell's approach thus far as consisting of "baby steps," but with an underlying message of "extreme optimism".
Traditionally, Shell was a heavily decentralized business worldwide (especially in the “downstream”) with companies operating in over 100 countries with a considerable degree of independence. The “upstream” tended to be more centralized, receiving detailed technical and financial direction from the central offices in The Hague. In a small number of major oil and gas production centers such as the United Kingdom (Shell Expro, a Joint Venture with Exxon), Nigeria, Brunei, and Oman Shell established large "Exploration and Production" companies.
The “downstream” business, which in some countries also included oil refining, typically consisted of a retail petrol station network, lubricants manufacture and marketing, industrial fuel and lubricants sales and a host of other product/market sectors such as LPG, and bitumen. The custom and practice in Shell was that these businesses were essentially local in character and that they were best managed by local "operating companies" – often with middle and senior management reinforced by expatriates. In the 1990s the independence of operating companies around the world was gradually reduced and today directly-managed "global businesses" have been created in all sectors. London is the headquarters of the “downstream” and other businesses and services, while the “upstream” business is primarily managed from the offices in The Hague.
United States and Canada
The United States-based affiliate of Royal Dutch Shell, Shell Oil Company, has its headquarters in Houston, Texas and employs approximately 22,000 workers in 50 states. Including its consolidated companies, affiliates and its share in the equity of other companies, it is one of America’s largest oil and natural gas producers, natural gas marketers, gasoline marketers and petrochemical manufacturers. Shell is a leading oil and gas producer in the deepwater Gulf of Mexico, and a recognized pioneer in oil and gas exploration and production technology. Shell is most visible to the public through its 25,000 Shell-branded gas stations in the US.
Through most of Shell's history, its business in the United States, Shell Oil Company was substantially independent; its stock ("Shell Oil") traded on the NYSE, and Shell Group’s central management in London and The Hague had little direct involvement in the running of the American business. In 1984, Shell made a bid to purchase those shares of Shell Oil Company it did not already own (around 30 percent) and, despite some opposition from some minority shareholders which led to a court case, succeeded in the buy-out for a sum of $5.7 billion. During the 1990s, Shell Group became more directly involved in managing the business. In Canada, also previously independent, Shell purchased the shares in Shell Canada that it did not own in order to implement its new global business model in its Canadian operations.
Shell Oil Company is an equal partner with the Saudi Arabian government-owned oil company Saudi Aramco in Motiva Enterprises, a refining and marketing joint venture which owns and operates three oil refineries on the Gulf Coast of the United States. It also holds 80 percent of an exploration firm called Pecten that explores and drills in various offshore locations including the oil basin near Douala, Cameroon in cooperation with the French government-owned Elf Aquitaine (now Total).
Shell products include oils, fuels, and card services as well as exploration, production, and refining of petroleum products. The Shell Oil Refinery in Martinez, California, the first Shell refinery in the United States, supplies Shell and Texaco stations in the West and Midwest.
In Australia, Royal Dutch Shell conducts a large range of activities including exploration and the production and commercialization of oil and natural gas; operation two refineries, 19 terminals and 33 depots for the manufacture and distribution of oil products; and marketing lubricants, aviation products, marine oil products, bitumen and chemicals.
In 2003, retailer Coles Myer (Coles now part of Wesfarmers, Myer now part of Newbridge Capital) purchased the rights to the retail business from the existing Shell Australia multi-site franchisees for an amount less than A$100 million. This was in response to a popular discount fuel offer launched some years earlier by rival Woolworths Limited.
Under the agreement, Coles Express sets fuel and shop prices and runs the business, provides convenience and grocery merchandise through its supply chain and distribution network, and directly employs the service station staff. Shell is the exclusive supplier of fuel and lubricant products, leases the service station property to Coles, and maintains the presence of the "pecten" and other Shell branding on the price board and other signage.
Norway, Sweden and Denmark
On August 27, 2007, Royal Dutch Shell and Reitan Group, the owner of the 7-Eleven brand in Scandinavia, announced an agreement to re-brand 269 service stations across Norway, Sweden and Denmark, subject to obtaining regulatory approvals under the different competition laws in each country.
Controversies involving Royal Dutch Shell
Through its history, Royal Dutch Shell has been involved in a number of controversies associated threats to the environment and to public health and safety, its business practices and political corruption in some of the countries where it was doing business. In recent decades Shell has acknowledged some of these problems and has promised to take steps to repair damage done both to the affected parties and to its own reputation. These steps included tightening internal controls among its different subsidiaries, an ostensible commitment to corporate social responsibility, an extensive global advertising campaign and other initiatives in the late 1990s and early 2000s.
Henri Wilhelm August Deterding KBE (Hon), who served as chairman of the Royal Dutch Petroleum Company and of the combined Royal Dutch/Shell oil company for 36 years, was forced to resign from the company's board in 1937 after he proposed selling a year's oil reserves on credit to the German Nazi party.
In 1965, the British Crown Colony of Rhodesia unilaterally declared independence from Britain leading to the imposition of sanctions by the United Nations, including strict controls on oil and petroleum product sales to the rebel colony. A letter to the British government written by Shell's Chairman Sir Frank McFadzean in June, 1976, stated that "… no company in which we [Shell] have an interest is supplying to Rhodesia." In 1978 the "Bingham Report" on sanctions revealed that Shell’s local offices in southern Africa, along with those of BP, had been breaking the UN oil embargo from the moment it was imposed. The Bingham report revealed that shipments to Rhodesia had arrived at the old petroleum port of Lourenco Marques (now Maputo), and from there the oil had been shepherded by Shell Mozambique, a British-incorporated firm, into the hands of South African brokers, who sent it north by rail through Mozambique to Rhodesia. Senior executives of Shell were criticized in the report for failing to monitor what local employees were doing .
Corruption in Italy
In the early 1970s, Shell decided to dispose of Shell Italiana, its downstream operation in Italy. Assets were sold to the Italian state company Eni in 1973. After the sale, Shell’s accountants and outside auditors discovered that in the five years prior to the sale to Eni Italian politicians had received “political contributions” of approximately £2.5 million from Shell Italiana’s local management. These had been recorded in the company’s books as “advertising and publicity” expenses. Shell’s General Manager in Italy, who had operated without authority and who had misrecorded the payments, was dismissed .
Shell to Sea
In Ireland, Shell has been criticized, along with Statoil and Marathon Oil, for its plans to pipe unrefined gas from the Corrib Gas Field onshore through a pipeline that would pass close to local residents, en route to a refinery 9 km inland, in northwest County Mayo. The plans were originally made by Enterprise Oil and inherited by Shell when they acquired this company in 2002. A campaign by local residents, “Shell To Sea,” aims to persuade Shell to change its plans for the pipeline and refinery. In April, 2007, the Irish High Court ruled that Shell could not use the original intended pipeline route. Shell recently announced a plan to bring the gas from the sea to the site of a refinery at Bellinaboy. Shell has claimed that the development is welcomed by most of the local population, that all planning regulations are being followed and that it has been responsive to local concerns .
$153.6 million damages for U.S. patent infringement
On October 3, 2005 a U.S. Court of Appeals for the Federal Circuit upheld a patent infringement verdict against Shell Oil Company in a case brought by Union Carbide concerning a patent on chemical processes used to make ethylene oxide . The federal court also told a lower court to consider increasing the $153.6 million damages already awarded in the case. 
Jiffy Lube International
In December 2004, an Oklahoma state judge approved a class action settlement between Royal Dutch Shell subsidiary Jiffy Lube International and millions of U.S. plaintiffs. The agreement settled nine similar lawsuits from California to New Jersey over environmental surcharges imposed on Jiffy Lube’s oil change customers. For five years, Jiffy Lube added a $1.25 “environmental surcharge” to the price of each oil-change, making it appear that it was a tax imposed by the government. Under the terms of the settlement, Jiffy Lube provided more than seven million customers with a coupon good for $5 off an oil change. 
$2 million fine by UN for violation of embargo against Iraq
On April 26, 2000, the United Nations fined the Royal Dutch Shell Group $2 million for shipping Iraqi oil on April 5, 2000, in violation of the international oil embargo against Iraq, on a tanker, the Akademik Pustovoit, that was boarded by American-led naval forces in the Persian Gulf. Royal Dutch/Shell had maintained that the tanker carried only Iranian oil, loaded at the port in Bandar Mahshur. However, a spokesman for the Pentagon, Kenneth H. Bacon, was quoted as confirming that tests on the cargo had determined that 20 percent of it was illicit oil from Iraq.
The Vietnam War
Between 1972 and 1975, the last three years of the Vietnam War, Shell Vietnam (the local operating company of the Shell Group) controlled half of Vietnam’s oil supply. According to a book by the President of Shell Vietnam during that period, Louis Wesseling, Fuelling the war: revealing an oil company’s role in Vietnam Shell failed properly to control the oil shipments which flowed through indirect channels to the Vietcong. Shell knowingly employed as a manager a notorious former senior police official with a “fearsome and well-deserved reputation” who “had already shown his inclination to settle security matters by military action with little compunction about killing, innocents along with suspects.” Wesseling later served as CEO of Shell companies in South America and the Middle East and collaborated on drafting the "Shell Group Business Principles."
Shell operates a joint venture with the government in Nigeria under the name Shell Petroleum Development Company (SPDC). The Nigerian government and Nigerian political leaders have profited from the exploitation of oil in their country but have done very little to benefit the people in the areas where oil is produced, who continue to live in dire poverty. Shell, along with other oil companies, is often criticized for failing to use its considerable interest in Nigeria to bring about change in the Niger delta. Militant rebels in the Niger Delta pose a direct threat to oil production facilities there and frequently stage acts of sabotage.
In October, 1990, a peaceful protest in Umeuchem escalated; 80 people were killed by the police and 495 homes were destroyed. Shell states that it merely asked for police protection.]]
In the early 1990s, Ken Saro-Wiwa, president of the Movement for the Survival of the Ogoni People (MOSOP), led a non-violent campaign against environmental damage associated with the operations of multinational oil companies, including Shell and British Petroleum, in the Ogoni homelands of the Niger delta. In January 1993, MOSOP organized peaceful marches of around 300,000 Ogoni people (more than half of the Ogoni population) through four Ogoni population centers, drawing international attention to his people's plight. That same year, Shell ceased operations in the Ogoni region. In 1995, when Ken Saro-Wiwa and eight others were executed on trumped-up charges of treason, much of the world-wide condemnation of the act was aimed at Shell, which was implicated by its association with the Nigerian government's activities.
In February 2002, a judge that a case brought against Royal Dutch Shell by close relatives of Ken Saro-Wiwa could proceed in the United States District Court for the Southern District of New York under the Alien Tort Claims Act, the Torture Victim Protection Act and RICO Racketeer Influenced and Corrupt Organizations Act (RICO).
Exchange Control speculation in Japan
Showa Shell Sekiyu KK is a joint venture downstream oil company in Japan in which Shell had a 50 percent share (now 40 percent) and which markets under the Shell brand. In 1993 the company sustained losses of 165 billion yen (approx US$1.4 billion) from unauthorized forward currency transactions. The company's treasury department, expecting the U.S. dollar to rise against the yen, bought forward dollars on futures markets at around 145 yen. Unfortunately, the dollar decreased to 120 yen in 1993, causing huge foreign exchange losses for the firm. The scandal prompted Shell to review its internal controls, especially in joint ventures, and resulted in the resignations of four top executives of Showa Shell Sekiyu and the firing of a fifth. John Jennings, then a Shell Group Managing Director, was quoted in the International Herald Tribune  as saying that the unauthorized currency speculation was “a gross contravention of established rules and practices which was deliberately concealed.”
Shell was challenged by Greenpeace over plans for the undersea disposal of the Brent Spar, an old oil transport and hub station located in the North Sea, in the North Atlantic. Shell eventually agreed to disassemble it onshore in Norway, although it has always maintained that its original plan to sink the platform was safer and better for the environment. Upon its disposal, the Greenpeace estimates of toxic content were found to have been inaccurate.
Tainted Shell gasoline in North America
In May, 2004, over 500 Shell and Texaco service stations in Louisiana and Florida stopped selling gasoline (produced at the Shell-Motiva oil refinery in Norco, Louisiana) which had been tainted with sulfur that caused fuel gauges to malfunction. Soon after the problem emerged, Shell volunteered to fix broken gauges in tens of thousands of vehicles at a cost of $200 to $1,000 each, depending on the car model. By September 2004, Shell had processed about 81,000 claims, meaning the firm, by attorneys for both sides in a class-action law suit, reached a settlement that called for Shell to expand the repair program and provide $3.7 million to cover general damages.
Restatement of oil and gas reserves
On January 9, 2004, the Royal Dutch Shell Group drew fire from shareholders, financial analysts, the media and the U.S. Securities and Exchange Commission (SEC) when it announced the recategorization of its hydrocarbon reserves, admitting that a significant share of reserves previously booked as “proven” did not fulfill the requirements for proof under U.S. regulatory provisions.. According to tight US Securities and Exchange Commission rules, a reserve must have "reasonable certainty" of being technically and commercially produced to be considered "proved." The SEC Cease and Desist Order of August 24, 2004, states that Shell over-reported its proved reserves in 2002 by 4.47 billion barrels of oil equivalent (boe), or approximately 23 percent, and further concludes that Shell also overstated the standardized measure of future cash flows in this report by approximately $6.6 billion. Shell corrected these overstatements for the years 1997 to 2002 in an amended filing on July 2, 2004. It was also revealed that bonus payments to top managers in previous years had been linked to the proven reserves base (this practice has since been discontinued.)
The controversy over the exaggeration of Shell’s oil and gas reserves resulted in the resignation of the then chairman Sir Philip Watts, and the departure of the head of the Exploration and Production business Walter van der Vijver and the CFO Judy Boynton. A number of shareholders, including a group of Dutch pension funds allegedly holding about 5 percent of Shell's shares , German and Luxembourg institutional shareholders, the Pennsylvania State Employees' Retirement System and the Pennsylvania Public School Employees' Retirement System, initiated law suits alleging that, based on the false reports, the value of Shell’s shares had been overstated in the stock markets. As a further consequence, Standard & Poor's downgraded Royal Dutch Shell Group’s AAA credit rating, which it had maintained for 14 years, to AA+.  The Financial Services Authority (FSA) of the United Kingdom imposed a penalty of UK£17 million on The “Shell” Transport and Trading Company p.l.c. and The Royal Dutch Petroleum Company NV for “market abuse.”  On the same date, the SEC] imposed a fine of US$70 million on Shell making a combined penalty of approximately US$150 million 
Sakhalin-II is an oil and gas project led by Shell on Sakhalin Island in Russia that involves the piping of oil and gas to an oil terminal and the construction of Russia's first liquefied natural gas LNG plant. The project has been controversial from the start because of its cost, environmental consequences and impact on the community. In the summer of 2005, Sakhalin Energy, the project operator, doubled its estimated capital costs to around $20 billion and LNG production was delayed until 2008. Allegations of environmental violations and criticism from Russian environmental regulators threatened to halt the scheme and land the shareholders with penalties. Western conservation groups were concerned because the project involved putting equipment close to the breeding grounds of endangered grey whales, and dumping of waste near sensitive salmon fishing areas.At the end of November, 2005, the Chief Executive of WWF said that the project would have a "negative impact on Sakhalin's people and environment." These concerns impeded the efforts of Shell and the other consortium partners to seek financing for the project from the European Bank for Reconstruction and Development (EBRD).
The originally negotiated contract was a “production sharing agreement” which gave the Russian state revenues only after Shell and the other partner companies had recouped their costs and made a substantial return on their investments. Thus Shell was substantially protected from cost overruns. In late 2006, Shell and its partners in Sakhalin Energy reached an agreement with Gazprom for the Kremlin controlled company to become the majority shareholder in the venture. Russian President Putin attended the signing ceremony in Moscow and announced that environmental issues had been resolved.
In September, 2006, the European Commission fined Shell US$137m for their role in a cartel that fixed the price of bitumen. In January 2006, Royal Dutch Shell Plc agreed to a $300,000 settlement of allegations that two of its subsidiaries, Shell Trading U.S., located in Houston, and London-based Shell International Trading and Shipping, engaged in “fictitious crude oil futures trades on the New York Mercantile Exchange.” Another subsidiary, Coral Energy Resources, paid US$30 million in July, 2004, to settle accusations that it submitted false price data to publishers in an attempt to manipulate the price of natural gas futures.
In July, 2007, Shell, which has been active in Iran for many years, indicated that it had signed an agreement to develop a gas field in Iran, despite renewed pressure about the risks of operating in a country where America has imposed economic sanctions In May, 2008, Royal Dutch Shell and Repsol announced that they had withdrawn from a US$10 billion development of phase 13 of Iran’s South Pars, the world's largest gas field, apparently succumbing to pressure from the United States.
In 2002, a $490 million judgment was made by a Nicaraguan court jointly against Shell Oil Company (SOC) and three other named defendants (not affiliated with SOC), in favor of 466 plaintiffs for alleged injuries resulting from alleged exposure to dibromochloropropane (DBCP), a pesticide manufactured by SOC. The pesticide was manufactured prior to 1978 and was not shipped or sold by SOC to any party in Nicaragua.
Shell is a major partner in a controversial oil exploration project in the Beaufort Sea off the northern coast of Alaska, 9.5 miles from the protected Arctic National Wildlife Refuge. The project has been opposed by environmentalists who have questioned the content of environmental impact assessments, alleged inadequate consultation and launched legal challenges against the scheme. 
A number of incidents over the years have led to criticism of Shell's health and safety record.
Corporate responsibility and reputation
Much of Shell's public relations initiative emphasizes its embryonic renewable energy business, though it remains a relatively small business compared to the core hydrocarbon extraction, processing and marketing operations. Shell is researching ways to reduce the impact of oil processing and usage on the environment, such as capturing CO2 from power plants and refineries and storing it safely underground in old oil and gas reservoirs, or dissolving it in vast underground saltwater deposits known as saline aquifers. . Shell's response to the problems of Brent Spar and Nigeria was to launch an internal review of processes and an external communications campaign to persuade stakeholders of their commitment to corporate social responsibility. In response to criticism of its track record on environmental matters Shell published an unequivocal commitment to sustainable development, supported by executive speeches reinforcing this commitment. On April 22, 1998, Shell Oil (the U.S. subsidiary) was one of the first companies to leave the Global Climate Coalition, a lobby group which had opposed restrictions on greenhouse gases, and the Royal Dutch/Shell Group itself was never a member. Other companies followed and the Global Climate Coalition was soon deactivated. Shell Chairman Philip Watts gave a 2003 speech in Houston calling for skeptics to get off the fence and take action to stop global warming "before it is too late". Shell is also a founding member of the World Business Council for Sustainable Development, which Watts led as Chairman in 2002-2003.
Delivering the annual business lecture hosted by Greenpeace in 2005, Shell chairman Lord Oxburgh said that we must act now on global warming or face a "disaster," and encouraged governments to provide a regulatory framework to implement the reduction of greenhouse gas emissions. 
Shell operates a number of programs both on the local and corporate levels to make positive contributions to society. It provides education and training to prepare local students for careers in the oil and energy industries, and seeks to hire employees and purchase materials locally in order to contribute to community development. Shell cooperates with NGOs (non-government organizations) to create development programs in the countries where it operates, and invests in small businesses concerned with sustainable energy, climate change, and biodiversity.. For more than 21 years, Shell's LiveWIRE initiative has encouraged young people to start and develop their own businesses in the UK and 25 other countries . The Shell Centenary Scholarship Fund (TSCSF), established in 1997, offers approximately 90 scholarships annually to allow postgraduate students from developing countries to study in the United Kingdom and the Netherlands, and gain skills that will make a long-term contribution to the further development of their countries. The Shell Foundation, established by the Shell Group in 2000, as an independent charity registered in the U.K., seeks to use business know-how, management tools and assets to tackle global problems.
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- ↑ Shell International B.V. Investor Centre (June 27, 2007). Retrieved October 29, 2008.
- ↑ London Gazette: (Supplement) no. 32346, page 4529, 4 June 1921.
- ↑ Shell shareholders agree merger BBC News, 2005 Retrieved October 24, 2008.
- ↑ About Shell - The history of the Shell logo Shell International B.V. accessdate 2008-10-24
- ↑ James Curtis. Business Superbrands, Ed. Marcel Knobil, (Superbrands Ltd. 2000, ISBN 0952815346), 93.
- ↑ SolarWorld Acquires Shell's Solar Business, RenewableEnergyWorld.com. (February 2, 2006). Retrieved October 29, 2008.
- ↑ Shell pulls out of key wind power project, Financial Times, (May 1, 2008) Retrieved October 25, 2008.
- ↑ Corland Publishing Shell Takes Flexible Approach to Fueling the Future Dean Stanley, Executive Review. Retrieved October 29, 2008.
- ↑ Guardian News and Media Limited BP should consider the 'mother of all mergers' with Shell Terry Macalister, Business (July 15, 2004.)Retrieved October 29, 2008.
- ↑ About Shell: At a Glance Shell U.S. Retrieved October 25, 2008.
- ↑ An MBendi Profile - Organisation: Pecten Cameroon Company Mbendi.co.za. Retrieved October 25, 2008.
- ↑ Card Services - Products & Services Retrieved October 25, 2008.
- ↑ Our History of Achievement Retrieved October 29, 2008.
- ↑ About Shell Martinez Refinery Retrieved October 25, 2008.
- ↑ 7-Eleven and Shell join forces at 269 petrol stations Shell International B.V. (August 27, 2007). Retrieved October 29, 2008.
- ↑ Stephen Howarth. 1997. A century in oil: the "Shell" Transport and Trading Company, 1897-1997. (London: Weidenfeld & Nicolson. ISBN 0297822470), 327
- ↑ "A Century in Oil," page 324
- ↑ Corrib Gas Field Retrieved October 26, 2008.
- ↑ Shell in Ireland – Corrib Natural Gas Retrieved October 25, 2008.
- ↑ Union Carbide vs. Shell Retrieved October 25, 2008
- ↑ COMPANY NEWS; JIFFY LUBE AGREES TO SETTLEMENT OVER SURCHARGES New York Times (December 4, 2003) Retrieved October 25, 2008.
- ↑ The New York Times Fining Shell, U.N. Concludes That Tanker Carried Iraq Oil Stephen Lee Myers, New York Times (April 26, 2000) Retrieved October 25, 2008.
- ↑ Louis Wesseling. Fuelling the War: Revealing an Oil Company's Role in Vietnam. London: I B Tauris & Co Ltd, 2000. ISBN 978-1860644573)
- ↑ Nigerian Oil National Geographic. (February 2007) Retrieved October 25, 2008.
- ↑ Stephanie Silber. Environmentalists under fire defending those who give the earth a voice. (Washington, D.C.: Amnesty International. Sierra Club, ©2000). VHS video
- ↑ Royal Dutch Shell Group .com (unofficial Web site) Wiwa v. Royal Dutch Petroleum (Shell) Retrieved October 25, 2008.
- ↑ Erik Ipsen, Shell Gains Despite Currency Fiasco International Herald Tribune, (February 26, 1993) Retrieved October 25, 2008
- ↑ DNV Inventory, Contents of Brent Spar, relative to quantities in the North Sea, as detailed by Det Norske Veritas Brent Spar Dossier Retrieved October 25, 2008.
- ↑ Jean Heller, ZSt. Tainted gas gums up fuel gauges Peteresbiurg Times, (May 29, 2004). Retrieved October 25, 2008.
- ↑ Susan Finch, article Judge seals records on legal fees in suit The Times-Picayune, (April 6, 2007.) Retrieved October 25, 2008
- ↑ Dominic White, Shell drops 'bombshell' on reserves Telegraph.co.uk, (Jaunary 9, 2004). Retrieved October 25, 2008.
- ↑ ORDER INSTITUTING CEASE-AND- DESIST PROCEEDINGS PURSUANT SECTION 21C OF THE SECURITIES EXCHANGE ACT OF 1934, MAKING FINDINGS, AND IMPOSING A CEASE-AND-DESIST ORDER SEC. (August 24, 2004). Retrieved October 25, 2008
- ↑ Shell sued by Dutch pension funds BBC News, (January 9, 2006). Retrieved October 25, 2008
- ↑ Shell’s Annual Report and Form 20-F for year ending December 31, 2006 (March, 2007) Retrieved October 25, 2008.
- ↑ Bloomberg Shell Loses AAA Credit Rating, Lowered to AA+ by S&P (Update2) (April 19, 2004) Retrieved October 25, 2008.
- ↑ Final Notice Financial Services Authority (August 24, 2004) p11: para60. Retrieved October 25, 2008.
- ↑ CNN Money, Shell settles fraud case for $150M (August 24, 2004) Retrieved October 25, 2008.
- ↑ Nic Hopkins and Angela Jameson,Investors say that heads must roll: Fine Thing timesonline. (August 25, 2004) Retrieved October 25, 2008.
- ↑ Simon Bowers, Sakhalin issues 'settled' - as Russia takes 50% stake The Guardian(UK). (December 22, 2006). Retrieved October 25, 2008.
- ↑ Bowers, Sakhalin issues 'settled' - as Russia takes 50% stake The Guardian(UK). (December 22, 2006). Retrieved October 25, 2008.
- ↑ Raf Casert, EU Fines 14 Companies Over $340 Million Houston Chronicle (Sept. 13, 2006) Retrieved October 25, 2008
- ↑ U.S. Commodity Futures Trading Commission Assesses Penalties of $300,000 Against Shell-Related Companies and Trader in Settling Charges of Prearranging Crude Oil Trades U.S. Commodity Futures Trading Commission (January 4, 2006) Retrieved October 25, 2008.
- ↑ CORAL ENERGY PAYS $30 MILLION TO SETTLE U.S. COMMODITY FUTURES TRADING COMMISSION CHARGES OF ATTEMPTED MANIPULATION AND FALSE REPORTING U.S. Commodity Futures Trading Commission (July 29, 2004) Retrieved October 25, 2008
- ↑ Russell Hotten, headline “Shell’s Iran venture to continue” Telegraph.uk, (July 27, 2007) Retrieved October 25, 2008.
- ↑ Forbes.com Shell, Repsol quit Iran gas project – report Thomson Financial News, (May 12, 2008) Retrieved October 25, 2008
- ↑ Shell’s Annual Report. Retrieved October 25, 2008.
- ↑ “Green Groups act to halt Shell Plans” Nick Mathiason, The Observer. (April 29, 2007). Retrieved October 25, 2008
- ↑ Shell.com Carbon Capture and Storage Retrieved October 29, 2008.
- ↑ Sustainable Development in Shell Ek Kia Tan (April 19, 2005) Retrieved October 25, 2008.
- ↑ ExxonSecrets Factsheet: Global Climate Coalition Exxonsecrets.org Retrieved October 25, 2008.
- ↑ Guardian News and Media Limited Shell chief delivers global warming warning to Bush in his own back yard Terry Macalister (March 12, 2003) Retrieved October 29, 2008.
- ↑ Shell boss warns of global warming 'disaster' Saeed Shah, Independent Newspapers UK Limited (January 26, 2005) Retrieved October 25, 2008.
- ↑ Social Investment Shell.com. Retrieved October 29, 2008.
- ↑ Shell LiveWIRE. What is Shell LiveWIRE? Retrieved October 29, 2008.
- ↑ Shell Centenary Scholarship Fund Retrieved October 29, 2008.
- ↑ Our Approach Shell Foundation. Retrieved October 29, 2008.
- Cummins, Ian, and John Beasant. Shell shock: the secrets and spin of an oil giant. Edinburgh: Mainstream Pub. 2005. ISBN 184018941X.
- Curtis, James. Business Superbrands, Ed. Marcel Knobil, Superbrands Ltd. 2000, ISBN 0952815346.
- Howarth, Stephen. A century in oil: the "Shell" Transport and Trading Company, 1897-1997. London: Weidenfeld & Nicolson. 1997. ISBN 0297822470.
- Jonker, Joost, J. L. van Zanden, Stephen Howarth, and K. E. Sluyterman. 2007. A history of Royal Dutch Shell. Oxford: Oxford University Press. 2007. ISBN 9780199298778.
- Sampson, Anthony. The seven sisters: the great oil companies and the world they shaped. New York: Viking Press. 1975. ISBN 978 0553234695.
- Silber, Stephanie. Environmentalists under fire defending those who give the earth a voice. (Washington, D.C.: Amnesty International. Sierra Club, ©2000). VHS video.
- Wesseling, Louis. Fuelling the war: revealing an oil company's role in Vietnam. London: I.B. Tauris. 2000. ISBN 1860644570.
All links retrieved October 29, 2008.
- The Royal Dutch/Shell Group of Companies - Official web site
- National Association of Shell Marketers
- Yahoo! - Royal Dutch/Shell Group of Companies Company Profile
- Profile @ Hoovers
- Shell Livewire global website
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